Frequently Asked Questions

iOPharma™ is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You can choose to pay month-to-month; if you cancel, you'll be billed for the current month, but you won't be billed again, or pay in one simple and convenient discounted annual amount.

Yes. Simply click on the "Account" tab when you're on the iOPharma™ platform homepage and you'll see your options.Compare plans

If you have questions about iOPharma™ or the sign up process simply click on the "Let's Talk" button at the bottom of this page (and every other page) on this website and we'll be glad to answer any questions you may have. Alternatively, you can also submit a support request through our "contact" page and we'll get back to you within 24hrs.

Our state-of-the-art servers are protected by advanced firewall technology and 24-hour surveillance. Our product software and infrastructure is updated regularly with the latest security patches. Our network is protected by an enterprise-class firewall and all iOPharma™ plans include SSL encryption to keep your data safe. For corporate users we provide our users with biometric authentication and encryption devices for transactions where a high level of person-to-person confidentiality is required.

We accept Visa, MasterCard, and American Express and you can make the payment online or over the phone to one of our support desk operators.  For annual payments only, you can choose to pay by electronic bank transfer; when you make that choice you will receive an online invoice from us to pay against.  Your account will be activated the moment we receive cleared funds in our account.

Here are our Terms & Conditions, Charter and our Privacy Policy.

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